Do you deliver flowers and cakes same day in Guwahati?

Yes! Petalscart offers same-day flower and cake delivery across Guwahati for orders placed before 5:00 PM. We deliver to all major localities including Bhangagarh, Paltan Bazar, Ganeshguri, Six Mile, Zoo Road, Beltola, and more.

Do you offer midnight cake delivery in Guwahati?

Yes, we offer midnight cake delivery in Guwahati between 11:00 PM and 11:59 PM. Perfect for surprising your loved ones on their birthday or anniversary at midnight.

What is the delivery charge for flowers and cakes in Guwahati?

Petalscart offers free delivery within Guwahati on most orders. Premium delivery slots like early morning and midnight may carry a small surcharge shown at checkout.

Can I order a customised cake in Guwahati?

Yes. Add a personal message on your cake during checkout. For fully custom designer cakes, contact us via WhatsApp at +91-6900186097 at least 24 hours before the delivery date.

Which areas in Guwahati do you deliver to?

We deliver to all areas within Guwahati, Assam including Bhangagarh, Paltan Bazar, Ganeshguri, Dispur, Six Mile, Zoo Road, Beltola, Kahilipara, Lal Ganesh, Chandmari, Ulubari, and surrounding localities.

What payment methods do you accept?

We accept UPI (GPay, PhonePe, Paytm), credit cards, debit cards, net banking, and cash on delivery for select orders.

How do I track my flower or cake delivery?

Track your order from the Track Your Order page. Enter your Order ID and the email address used at checkout to get real-time delivery status.

Can I cancel or modify my order after placing it?

Modifications and cancellations are accepted up to 12 hours before the scheduled delivery time. Please contact us via WhatsApp at +91-6900186097 as soon as possible.

FAQs | Flower & Cake Delivery in Guwahati

👤 Account 3

🛒 Orders 3

📦 Delivery 2

↩️ Cancellation 2

💰 Refunds 3

👤 Account & Login

What is the benefit of registering for My Account?

Registering to the My Account service is free and allows you to recall your personal information when visiting us next time, making it faster to place future orders.

How do I sign in after registration?

Once registered, you can sign in anytime using your username and password on the login page.

What if I can't remember my login ID and password?

Please share your order number to info@petalscart.com with a request for your login ID & password. We will provide you with your login credentials promptly.

🛒 Orders

What are the ways to place an order?

You can place an order in three ways:

1. Online — Visit petalscart.com on any device.
2. Phone — Call us at +91 6900186097 (6am – 10pm daily).
3. Email — Send your details to info@petalscart.com.

What information is needed to place an order?

Please have the following details ready:

• Recipient's full name
• Complete delivery address with pin code
• Recipient's contact number
• Preferred delivery date & time slot
• Sender's name and contact number

Can I customize my cake or bouquet?

Sure you can! Call us at +91 6900186097 (6am – 10pm, Monday–Sunday) or write to us at info@petalscart.com and let us know what you want. We love creating personalized gifts!

📦 Delivery & Tracking

How do I track my order?

You can track your order on our Track Your Order page using your Order ID or the phone number used at checkout. Alternatively, email info@petalscart.com with your order number and we'll update you instantly.

What are the available delivery slots?

We offer the following delivery slots across Guwahati:

🌅 Early Morning — 7am – 9am
☀️ Morning — 10am – 1pm
🌤️ Afternoon — 2pm – 5pm
🌙 Evening — 6pm – 9pm
🌃 Midnight — 11pm – 11:59pm

↩️ Cancellation

How can I change or cancel my order?

If you need to make changes or cancel your order, please call us at +91 6900186097 or email info@petalscart.com.

Important: Please give at least 24 hours notice before the requested delivery date. If your order has already been shipped or delivered, we won't be able to cancel it or make changes.

How long does cancellation processing take?

It takes up to 24 hours to process a cancellation request after you contact us.

💰 Refunds & Returns

What is the return policy?

No returns are allowed. However, if a wrong or defective product has been sent, please let us know at the earliest. Write to info@petalscart.com or call +91 6900186097 (6am – 10pm, daily) and we will resolve it for you.

How will I receive my refund?

Your refund will be credited to the same Debit card / Credit card / Mobile wallet through which the payment was originally made.

When will my refund be credited?

Online refunds are processed within 24 working hours and then take 5–7 business days to reflect in your account.

Offline refunds are credited once you share your bank details, after which it takes 5–7 working days.

Frequently Asked Questions